Return Policies

1. Eligibility for Returns 

Unfortunately since products are made to order, we cannot always accept returns/refunds, only in cases if the item is lost in the mail or damaged. In those cases we have a 14 days refund policy in place , which means you have 14 days after receiving your item to request a return.

Items purchased during clearance sales or marked as final sale are not eligible for returns.

2. How to Initiate a Return

To return an item, follow these steps:

Contact Us – Email [your email] or visit [your website’s return portal] with your order number and reason for return.

Receive Return Label – If approved, we will provide a prepaid return shipping label (for eligible returns).

Ship the Item – Pack the item securely and drop it off at the designated carrier location.

Refund Processing – Once received, we will inspect the item and process your refund within 15-30 business days.

3. Refund Details

Refunds will be issued to the original payment method.

Shipping fees are non-refundable unless the return is due to a defect or incorrect item.

If the item is not in its original condition, we may issue a partial refund or reject the return.

4. Damaged or Incorrect Items

If you received a defective or incorrect item, please contact us within 7 days of delivery. We will cover the return shipping cost and send a replacement at no additional charge.

5. International Returns

International customers are responsible for return shipping costs.

Refunds will be issued in the original currency used for the purchase.

Customs fees and import duties are non-refundable.

8. Exceptions & Special Cases

Bulk Orders – Orders with 10+ items may have different return conditions; please contact customer support for details.

For any questions, reach out to our customer support team at on our contact section.