Stallion Fitness Shipping Policy

At Stallion Fitness, we are dedicated to delivering high-quality gym wear and gear to our customers as quickly and efficiently as possible. Please review our shipping policy below for details on processing times, delivery options, and costs.

1. Order Processing Time

• All orders are processed within 1-2 business days (excluding weekends and bank holidays).
• Orders placed before 2:00 PM (GMT) will typically be processed the same day.
• During busy periods (sales, holidays), processing may take an additional 1-2 business days.

2. Shipping Options & Delivery Times

• Express & Next-Day Shipping: Orders placed after 2:00 PM (GMT) will be processed the next business day.
• International Shipping: Delivery times may vary due to customs clearance.

3. Free Shipping Policy

We offer free standard shipping on all UK orders over £60 before tax and after discounts.

4. Tracking Your Order

• Once your order has shipped, you will receive an email with a tracking number.
• You can track your order via the courier’s website or through your account on our website.

5. Lost, Stolen, or Delayed Packages

• Stallion Fitness is not responsible for lost or stolen packages that are marked as “Delivered” by the courier.
• If your package is missing, please check with neighbours or your local post office before contacting us.
• If your package is delayed, reach out to support@stallionfitness.com, and we will assist you.

6. International Shipping Details

• International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
• Customs delays are beyond our control.
• If customs fees are unpaid and the package is returned, we will refund the order minus shipping costs.

7. Address Changes & Order Issues

• If you need to change your shipping address, please contact us within 1 hour of placing your order.
• Once an order is processed, we cannot make any changes.

8. Returns Due to Incorrect Address

• If a package is returned to us due to an incorrect or incomplete address, the customer is responsible for re-shipping costs.

9. Contact & Support

For any shipping-related inquiries, contact us:
Email: support@stallionfitness.com
Live Chat: Available on our website from 9 AM - 6 PM (GMT)

We appreciate your support and can’t wait for you to experience the strength, style, and performance of Stallion Fitness!